[Resolved] Samsung India Electronics Pvt. Ltd. — Customer reference number [protected]

Alankar Kamble

from Nagpur, Maharashtra

Address:

Nagpur, Maharashtra, 440027

Customer reference number [protected]

In spite of my regular follow-up and several requests / reminders yet my hand set is not repaired due to which I am facing trouble & being irritated also this is very embracing and surprising that you haven't respond to my previous mail dated 10.04.2017 the matter is lingering since long again and again I am corresponding and making efforts to get my hand set in working condition by resolving the matter.

Now I am helpless and felling mentally harassed, you have left me with no option rather then get my hand set repair and debit the cost by putting the matter through consumer court.
I finally ask the concerned person from your end to respond so that I can proceed further.

Waiting for your early reply by this working day i.e 13.04.2017.
Wish you understand genuinely the problem faced by genuine customer.

Alankar Kamble
Mob. - [protected]
Email - [protected]@yahoo.in

Was this information helpful?

No (0)

Yes (0)

May 20, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd