Samsung India Electronics Pvt Ltd — Incoming / End calls touching button is not working and hanging problem

Address:

Faizabad, Uttar Pradesh

Sir,
I have purchased the Samsung mobile core 2 from 12/6/2015 after some days facing the problem of Incoming / End calls touching button is not working and hanging problem then I have submitted the mobile to Samsung service center (Faizabad U.P) on Dated 04/7/2015 .But my complaint is not resolve by service center till date and Samsung Mobile have submitted regarding to rectification for 3 times to Samsung service center but problem is not rectify.
Call no [protected] have been closed by service center without information so that all document have been submitted to service center Faizabad .UP. Samsung Service center (District Faizabad .U.P) is doing wrong information to customer . I have sent the more messages to Samsung India head office but not getting satisfaction response. And Please action it and complaint will resolve immediately. I am mentality disturb for Samsung service center and Samsung India Electronics Pvt Ltd and I want to penalty (economical) for Samsung India Electronics Pvt Ltd. Please help me.
Purchase Date: 12/6/2015
(1) Call no: [protected]
(2) Call no: [protected]
(3) Call no. [protected]
(4)Call No: [protected] Pending complaint
Service center code: [protected].

Thanks

With Best Regards

Anjani Kumar Pandey (IT)
625, Lalbagh, Faizabad.
Utter Pradesh, Pin Code: 224001, India
Mob: [protected] / [protected]