[Resolved]  Samsung India Electronics Pvt Ltd — New printer display not working

Address:	GEETA SADAN 20 1ST FLOOR N. S. ROAD MULUND WEST MUMBAI 400080
Website:	NA

Date: 10/08/2023

To,
HP India Pvt. Ltd.
Mumbai.

Case Id : [protected]
Service Ref. No. : BVDQ4956-01
Ticket No. : 2048247


Dear Sir/Madam,

On 03/08/2023 we Purchase New HP Laser Jet Pro M126nw Printer from Croma- Mulund West (Tax Invoice No.: SLRS3903437 Dt.03/08/2023.) with 2Yrs extended warranty.
On 04th August 2023 at 12.34pm, I registered the complaint regarding the Display Not Working. At that time, Mr. Amit Kumar (HP Customer Care Person) told me that the company's engineer would contact me within 48 hrs.
Today is the 10th August 2023, it's been 6 days, and yet I have not received a call or message from the engineer. Please look into the matter and solve the problem as soon as possible.
I am trying to contact your company since last few days but still I am not receiving any proper response. If my problem is not solved today then, I would like to get Refund the amount Rs.23631/-.