[Resolved] Samsung India — FOR MONEY authorised service center for ac wrong lead to attend for washing machine | |||
I get phone number for authorized service center from google and called to Bright Engineers D.No:9-13-79, VIP Road, C.B.M.Compound, Visakhapatnam-530003. Phone:[protected] They sent one person for servicing our washing machine non warrantied and get some of 350/- and did not provide me a bill I suspected and asked him and he gave me A bill with out date nor model number or serial number of washing machine and I forced to give detail of estimation but they told me you may charged for 3500 rupees for repair this washing machine If you agree I provide you Vehicle and we repair that washing machine, that the serial number of washing machine is taken in mobile that is gone and asked me to give one chance to get that number to provide estimation. and I wondered that they asked me the bill to return 350 rupees, after I called number of times but they does not given estimation nor replying properly even we call to the service center number they does not providing perfect address after I called toll free Samsung service center they told me they only deal with air conditioners not for washing machines. We don't know that servicing for large appliances are different in this situation I am providing bill also.now I want what is going on with service centers to collect money with customers to run there need and playing game with customers to gain money only. Servicing center number:+91 [protected] attendant servicing number:+91 [protected]-Kumar servicing head :[protected]- Subhani Was this information helpful? | |||
Aug 11, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jul 10, 2017 Samsung India Customer Care's response Dear Sir/Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||
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