Samsung India — Front load full automatic washing machine | |||
I have bought Samsung washing machine wf550b0bkwq about 1.5 - 2 years back. Has been using it ever since without any problem. But... Yesterday night, all of a sudden, the machine once showed the error code AR and got stuck. So I switched off and on back again. But this time there was no display, no response. Today this guy came from the service center came and inspected the machine and told me the front display board is damaged and need to be replaced for about Rs.5000/- REASON FOR DAMAGE: Nothing in particular, no water lodging, no power variation, nothing. Probably just poor quality circuit boards from Samsung India. I have to check if my product is still under warranty, or the warranty has recently been expired. Whatever may be the case, I would advice all the customers to go for IFB / Seimens washing machine when you go for Full Auto models. My friends has it and is up and running for about 6 to 7 years now without a single fault. DONT BUY SAMSUNG FULL AUTO WASHING MACHINES BUY IFB / SEIMENS ONLY. I'm about to loose Rs.5000/- for my mistake in purchasing samsung. Was this information helpful? | |||
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Samsung India customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
"Dear Customer,
Greetings from Samsung.
With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
However if you are still facing some problem in the product performance, we request you to share the details of the same. Our customer service team will shortly get in touch with you for providing resolution to your concern
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
"
Greetings from Samsung.
With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
However if you are still facing some problem in the product performance, we request you to share the details of the same. Our customer service team will shortly get in touch with you for providing resolution to your concern
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
"
Yes I resolved my washing machine issue by spending Rs.5000/- as service charge.
BOTTOM LINE IS,
DEAR CONSUMERS, IF YOURE LOOKING FOR A FRONT LOAD MACHINE, PLEASE DONT BUY SAMSUNG.
IT GIVES UP WITHIN 1 or 2 MONTHS PAST ITS 1 YEAR WARRANTY. AND THEN THEY EXPECT YOU TO PAY FOR WHATEVER NUMBER THEY CHARGE YOU TO REPAIR IT.
BOUGHT a 42 inch led from Samsung. Got Damaged in 6 months time. I got my money back as it could not be serviced back then.
Bought a front load washing machine from Samsung... Gave up just after the warranty period.
Dear People, DONT BUY SAMSUNG HOME APPLIANCES... LOOKS APPEAL...DURABILITY IS VERY POOR.
BOTTOM LINE IS,
DEAR CONSUMERS, IF YOURE LOOKING FOR A FRONT LOAD MACHINE, PLEASE DONT BUY SAMSUNG.
IT GIVES UP WITHIN 1 or 2 MONTHS PAST ITS 1 YEAR WARRANTY. AND THEN THEY EXPECT YOU TO PAY FOR WHATEVER NUMBER THEY CHARGE YOU TO REPAIR IT.
BOUGHT a 42 inch led from Samsung. Got Damaged in 6 months time. I got my money back as it could not be serviced back then.
Bought a front load washing machine from Samsung... Gave up just after the warranty period.
Dear People, DONT BUY SAMSUNG HOME APPLIANCES... LOOKS APPEAL...DURABILITY IS VERY POOR.
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Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd (SW Asia RHQ)