[Resolved]  Samsung India — Fully automatic washing machine

Address:Hoshiarpur, Punjab, 146001

I purchased the fully automatic washing machine in april and since then it is troubling me.it is not washing clothes properly.moreover a dist layer gets deposit on the clothes so in any case i have wash them again.customer care people dont listen.they visit and tell us that a replacement would be there but all in vain.samsung india is simply ridiculous company
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May 12, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Aug 29, 2016
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
Sep 03, 2016
Updated by sonia5777
on calling customer care people[protected], i was committed a technician visit that never happened.( spoke to sushmita, arijit and debjit). the refernce id is [protected] and the registered no is [protected].please take an action against kuldeep(service guy -hoshiarpur) who visits everytime and not ready to listen anything.
Sep 05, 2016
Updated by sonia5777
i really dont know what kind of customer service samsung is running.either the executiv dont listen and commits for an executive visit which never happens.i spoke to bhavna, sushmita, debjit and arijit.all were same providing no solutions.i never imagined this kind of poor service. kindly refund my machine.i am tired of everything.this is ridiculous
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Samsung India — Samsung Mobile Phone

In last month I have purchased Samsung Mobile Phone worth 15000 rupees But it gets hanging out every time I repeatedly visited local Samsung Mobile shop but in vain

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