[Resolved] Samsung India — Galaxy enterprises C-1/57 sec-5 Rohini Delhi -110085 | |||||
Dear sir 11/04/17 ko mere pass [protected] no. Se dolly name ki samsung centre se call aayi thi ki samsung company me mera mobile no. [protected] offer me aagya hai jise samsung company mujhe samsung j7 prime 14, 000 ki price ka mobile offer me 3600 rs. Ka de rhi hai kya aap is offer ko lena chahenge to maine yes kr diya to unhone mujhe mere post office ka address liya aur mujhe verification call k liye bataya verification call agle din dopahar 12 bje [protected] se aayi usne mujhe kaha ki aap k post office me 1 hafte k andar ye parcel aajayega aur ye parcel 3600 ka cod rhega aap isko apne post office se le lijiyega maine ok kh diya 1 hafte baad jb mera parcel aaya to post office se call aayi ki mai use lene aajau mai jb lene gya to post office walo ne mujhse 3600 rs. Lekar de diya jb mai ghr aaya aur maine jb use open kiya to us k andar lakshmi ji, tortoise, key ring, nikla mai ghabra gya mai wapas post office gya tb unhone saaf kh diya ki isme hum kuch nhi kr skte mera aapse anurodh hai ki kripya uchit karwaayi kre Was this information helpful? | |||||
May 21, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Apr 19, 2017 Samsung India Customer Care's response Dear Sir, This is in reference to your email / letter dated 19.04.2016 wherein you had enquired about the fake email / SMS received by your good selves in the name of Samsung. In this regard we would like to inform you that Samsung is not connected with such activities in any manner. Further any response to such communications where personal details are being sought could result in access and misuse of your personal identity/ information. In some instances they may try to convince and allure you to deposit cash (may be once and / or on repeated occasions) in certain specified bank(s). They may also call upon you to visit links and/or provide your communication address and/or contact details to release the non-existent prizes. We hereby inform and caution you, that you should not be acting upon such fraudulent and misleading communications, which are being solely sent with the intent to cheat and defraud you. You may kindly note that any person who deals with such fraudulent entities shall be doing so at his own risk and that Samsung shall not be responsible and liable for any loss or damages and/or consequences arising there from. You may also kindly note that we have already published caution notice on our website to give information with respect to such activities to the public at large. In the event of you being allured to release any amount or information about yourself, the same is done at your own cost and peril. Thanks & Regards, Customer Experience Samsung India Electronics Pvt Ltd | |||||
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+91 89 3993 9899 [Customer Care]
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This is in reference to your email / letter dated 19.04.2016 wherein you had enquired about the fake email / SMS received by your good selves in the name of Samsung.
In this regard we would like to inform you that Samsung is not connected with such activities in any manner.
Further any response to such communications where personal details are being sought could result in access and misuse of your personal identity/ information.
In some instances they may try to convince and allure you to deposit cash (may be once and / or on repeated occasions) in certain specified bank(s).
They may also call upon you to visit links and/or provide your communication address and/or contact details to release the non-existent prizes.
We hereby inform and caution you, that you should not be acting upon such fraudulent and misleading communications, which are being solely sent with the intent to cheat and defraud you.
You may kindly note that any person who deals with such fraudulent entities shall be doing so at his own risk and that Samsung shall not be responsible and liable for any loss or damages and/or consequences arising there from.
You may also kindly note that we have already published caution notice on our website to give information with respect to such activities to the public at large.
In the event of you being allured to release any amount or information about yourself, the same is done at your own cost and peril.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd