[Resolved] Samsung India — Home Theatre Model Code : HT-X30T/XTL | |||
I have purchased Samsung Home theatre, it was a faulty product and repaired few times by Samsung only. Now again it is malfunctioning and I lodged a complaint to Samsung Customer Care. Technical guy called me up and asked for the problem, he never visited and told me that would contact once part is available. Now when I checked their website the STATUS of the request is cancelled. No body cared to inform me about it. And when I called them up they told me that this part is not available and they do not even manufacture it. Samsung says they do not have part available with them and they have no resolution to the problem. what should I do not, throw home theatre out???? I spent my hard earned money on the scrap and Samsung can not turn away saying they do not care about it and have no resolution at all. Was this information helpful? | |||
Dec 5, 2016 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Oct 17, 2016 Suresh Ragava's response memory card storage was incomplete.please return the product and refund my money
Oct 19, 2016 Devendra Rana's response [protected]..this number is also fake.and i strongley though samsung is big fake company Verified Support Nov 03, 2016 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||
 5 Comments | |||
Comments
Bogus product...
Memory card is not supporting it, when i insert memory card it never starts booting.
It hangs about 20 times a day.
Consumes battery a lot.
Get switch off automatically during calling or messaging.
Very bad experience ever after buying this phone...
Memory card is not supporting it, when i insert memory card it never starts booting.
It hangs about 20 times a day.
Consumes battery a lot.
Get switch off automatically during calling or messaging.
Very bad experience ever after buying this phone...
The memory storage was insufficient and the storage was incomplete.and the storing files were erased.for eg.if we saved a folder as video.whie after restart the mobile phone the folder was missing.so please return the product and refund my money.thank you
I have purchased a led 40'' tv on 06/10/16 from howrah kolkata, No one is respond to come for install till the date 15/10/16.So your service to costumer is not good.
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i purchased samsung android mobile (G3604g Prime), Which did not support 4G,
my email id ([protected]@gmail.com).
Ph no== [protected]