Samsung India Hq — manager refuses transfer 2 Samsung Gt-3210 to service ctr or return to sender

Address:

Gurgaon, Haryana

Please collect some fees to send my handsets somewhere From joe pan To p.[protected]@samsung.com Fri, Jun 12, 2015 1:09 PM CST (China) After you reply, l call up Mr Deepak and he ask me to visit his shop with my handsets. There is no way that l can repair these handsets physically at any mobile shops just like those in Singapore. Mr Pankaj, l can't collect physically at your HQ and if you want to take advantage of me like the advisor said to Shiva in the epic tale, then you can do nothing about it and nothing will happen. If you are willing to help.a STRANGER, even though that is because you are in this business that's why the handsets are there because you are Samsung, then you will ask me to send your company some expenses to deliver the sets to your company repair section or a post parcel office to mail it back to me, or in worst scenario, keep it for yourself. I will be waiting for your reply, your desk phone is useless, I have left a message on your voicemail before writing this email.- Thanks for nothing, at least fifteen emails to date. Your disillusioned Samsung handset holder, Ong kek siong Mike--- [protected]------ On Thu, Jun 11, 2015 8:27 PM CST (China) Pankaj Talwar wrote: Dear Mr. Xiong, Greetings! This is in regards to the complaint of your Samsung Mobile, t he inputs shared by you are noted. Once the units have been collected, we will confirm the same to you. However, please do take note of the following 1) Samsung will not be able to take any liability of the handset, post the unit handed over to your identified contact. 2) As requested earlier, kindly get the unit collected within 15 days, beyond this, Samsung will not be responsible for the loss/damage to the product We would like to take this opportunity to thank you for your feedback and to give us any other opportunity where we can serve you in any other way. Pankaj Talwar Manager Customer Experience Desk Phone:[protected] Extn 1537 (Mon - Fri, 08:30 AM - 05:30 PM)Samsung's cs ref no. [protected]