[Resolved] Samsung India — irresponsible customer / product service | |
My complaint no[protected]. Logged on 11th june 2018. Promised date of service engineer visit is on 12th june 2018. Today it is 13th june 2018. No calls received from their end yet. I tried reaching their customer care no[protected] but i am not getting any proper response, asking me to wait for some more time and not sure about the exact date and time. Really very disappointing customer service. Their commitment during purchase regarding services were just not true.in real it is worst and customers were least bothered. Was this information helpful? | |
Jul 18, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jun 14, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |
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+91 89 3993 9899 [Customer Care]
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