[Resolved] Samsung India — J7 prime | |||||
I've bought a samsung j7 prime with insurance. Its been a 4 or 5 months and its display got a crack in accident and i've applied for insurance and now its been a month but there is no response form the company they have taken my originals copy of invoice and all i need serious action against it or else it would be so serious. I've been turning around the bigc store near to me there is no proper response if thi continues i would seriously take action against the bigc conpany. Though it is the matter of some 5000 rs but the trust issue maters worst service i would never get back to bigc or suggest it to anyone Was this information helpful? | |||||
Aug 14, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jul 13, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||||
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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Kindly note and check the Samsung Ag+ diamond model washine machine didn't work ., when its on, see the error conde E4.So hope to rectify its as soon as possible.
With love,
Shajimon n.c
Nalukandathil, House,
Chandiroor.p.o,
Aroor, Cherthala, Allappuzha-Distrcts,
kerala
[protected]
Greetings from Samsung.
With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
However if you are still facing some problem in the product performance, we request you to share the details of the same.
Our customer service team will shortly get in touch with you for providing resolution to your concern
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd