[Resolved] Samsung India — led tv | |||||
I am writing this complain with extreme disappointment. The after sales service of samsung led televisions is pathetic and horrible in india. My led televison was not working properly and hence i took the service of samsung service centre to repair my led t. V. They took rs 8, 235 from me for a t. V whose value is 11000 in the market right now. The t. V it worked for 3 hrs and it stopped working. I have lodged the complain to the customer service of samsung since 15th september and i have called them 100 times but they are not resolving my issue. I want my money to be returned back to me if my led tv cannot be repaired. It is my hard earned money otherwise i will be taking legal action against samsung and i will sue samsung in the consumer court and i am very serious about it. Was this information helpful? | |||||
Nov 23, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Oct 11, 2017 Samsung India Customer Care's response Dear Sir, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd Verified Support Oct 13, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||||
 2 Comments | |||||
Comments
Today i have received one above tv purchased online. But who will install the same i do not know. My address is as
devendra kr das, opp- universal convent school, s & rp school road, nawarattan hata, purnea, bihar. Pin 854302. Mobile no. [protected].
Email id - das.[protected]@gmail.Com.
devendra kr das, opp- universal convent school, s & rp school road, nawarattan hata, purnea, bihar. Pin 854302. Mobile no. [protected].
Email id - das.[protected]@gmail.Com.
Samsung India Customer Care's response, Oct 13, 2017
Verified Support
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
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I have replaced my screen 3 times.
Very bad experience in my life with Samsung.
I don't choose this kind of worst product ever in my life...
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd