[Resolved] Samsung India — Led tv purchased via Amazon

rahulmjagtap

from Kalyan, Maharashtra

Address:

Thane, Maharashtra, 421301

Free demo and installation denied by Samsung executive.
Had to call repeatedly to toll free number but inappropriate response
Amazon guide customer to Samsung for services saying it's there duty
It's an shameful behavior on both your and Amazon part as you are neglecting the issue.
Greetings.

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Dec 5, 2016

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Oct 24, 2016

Updated by rahulmjagtap Free demo and installation denied by Samsung executive.
Had to call repeatedly to toll free number but inappropriate response
Amazon guide customer to Samsung for services saying it's there duty
It's an shameful behavior on both your and Amazon part as you are neglecting the issue

Verified Support

Nov 03, 2016

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd