[Resolved] Samsung India — Long pending complaint of my refrigerator rt 445 | |||||
With reference to my Refrigerator complaint no. [protected] & [protected] dated 26.03.2017. I had a long persuasion since 26.03. 2017 to correct my refrigerator but since last 1 month there's no solution given by your service executive. During this month following activities done by your service provider but nothing has corrected, my refrigerator is still in the same condition. 1. Gas Filling 2. Timer Change some days back, as per my last telecon with your customer care executive when it was committed that all required corrections to be done by 20.04.2017. but again a very poor response from your service provider because no one has turned up till today (22.04.2017) Now I have a big doubt with Samsung's Technician capabilities. If in case my complaint will not be resolved till Monday so I will surely make a complaint to Consumer Court so that no one in future will face such problems to correct his/her Samsung product. This is last time I'm requesting you to send any intelligent executive to correct my refrigerator. R K Dhatwalia # [protected] Was this information helpful? | |||||
May 25, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Apr 24, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||||
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Mujhe mere phone ka claim nhi mila aaj 5 month ho gye h ... id num[protected] [protected] register num h. mujhe mere claim diya jaye .mera cell company ne bina thik kiye vapis bhej diya or maine ise bhr se thik kraya h
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