[Resolved]  Samsung India — Long pending complaint of my refrigerator rt 445

Address:Gautam Buddh Nagar, Uttar Pradesh, 201305
Website:Samsung Gurgaon Corporate Office

With reference to my Refrigerator complaint no. [protected] & [protected] dated 26.03.2017.

I had a long persuasion since 26.03. 2017 to correct my refrigerator but since last 1 month there's no solution given by your service executive.
During this month following activities done by your service provider but nothing has corrected, my refrigerator is still in the same condition.

1. Gas Filling
2. Timer Change

some days back, as per my last telecon with your customer care executive when it was committed that all required corrections to be done by 20.04.2017. but again a very poor response from your service provider because no one has turned up till today (22.04.2017)

Now I have a big doubt with Samsung's Technician capabilities. If in case my complaint will not be resolved till Monday so I will surely make a complaint to Consumer Court so that no one in future will face such problems to correct his/her Samsung product.

This is last time I'm requesting you to send any intelligent executive to correct my refrigerator.

R K Dhatwalia
# [protected]
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May 25, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Apr 24, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

Mujhe mere phone ka claim nhi mila aaj 5 month ho gye h ... id num[protected] [protected] register num h. mujhe mere claim diya jaye .mera cell company ne bina thik kiye vapis bhej diya or maine ise bhr se thik kraya h

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