Samsung India Ltd. — Untrained authorised technician damage my product

Address:	700129
Website:	www.samsung.in

Samsung always maintain its worst quality of their products . Now they start to maintain the same quality in their service also.

My 3 years old front loading washing machine stop working when water was not coming inside the machine . The authorised technician came and told me a part of Rs. 700/- need to be replaced. The next day he came and replace that part and asked for money . I requested him to check it . But he was failure. After replacement of this part the machine is not working. Again he open the washing machine and told me the another part need to be replaced worth Rs. 7000/- .

Why Samsung send this untrained technician, who damage this product . Who will bear the cost of this part .

I conacted customer care . They told me they are processing this matter for last 5 days.

Please help me.

Regards,
Indranil karak
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