[Resolved] Samsung India — Malfunction samsung inverter technology air conditioner delivered

mujeeb1238

from Hyderabad, Telangana

Address:

500007

I had bought Samsung Invert-er Technology 1.5 ton Split Air Conditioner From Bajaj Electronic Street#8, Habsiguda Hyderabad 500007,

From the very next day after installation i can hear lots of noise from my indor unit, i have also noticed that my AC not blowing cool air as per the selected temperature settings and it is even not cooling my room.

My registered phone number which is attached to Bajaj Finance and Samsung is [protected]

I am from Hyderabad, and i had bought this AC from Bajaj Electronic Street number 8, Habsiguda Hyderabad 500007, around 30 days back, i have also raised a complaint but there is no response.

AC modal number is "AR18MV3HETSNNA", serial number "03P5PPCJ102689E"

I want you guys to please arrange a replacement for this or else ill be forced to take this matter more seriously and legally.

Bajaj's and Samsung's Disappointed customer
Mujeeb ur Rahman

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May 6, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd