Samsung India — Manufacturing defect

Baby R

from Lucknow, Uttar Pradesh

Address:

Chennai, Tamil Nadu, 600013

I don't know what you people are doing.
I was complained more than 10 days still not getting any resolution on that. Give me the reason in that.
I want replace on my mobile or with warranty service ready to my mobile
I talk to your customer care people they told me get back to me. We forwared this case concern team that will directly call me. But still not getting any such calls.
I don't know why you peole are does not give satisfactory to cusromers

Complaint number [protected]
Job shhet no. [protected].

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Comments

rahul kumar singh1992

I have a samsung galaxy tab A it has a problem in the sim card slot only and it is under warrenty but they refused to changed it and they will charged it for 100000 this is the cost of sim card slot .i am unable to pay 10000 for this service and my tablet is under warranty .so kindly resolve my problem.
Name. -rahul
Mobile -[protected]

Samsung India Customer Care's response, Jul 6, 2016

Verified Support

Dear Customer,
Greetings from Samsung.
With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
However if you are still facing some problem in the product performance, we request you to share the details of the same.
Our customer service team will shortly get in touch with you for providing resolution to your concern
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd

Samsung India Customer Care

from Chennai, Tamil Nadu

Verified Support

Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards
Samsung India Electronics Pvt Ltd