[Resolved]  Samsung India — Microwave

Address:Pathankot, Punjab, 145001
Website:Samsung India

Dear Samsung, My microwave paint is damaged last week. I have also logged a complaint in your customer care (microwave model no-mw73ad jan 2014, complaint no-[protected]). Your engineer had visited my home twice but he told me that microwave will be paint by them. but my question is that why not you should replace the microwave unless repair and it is also under warranty. But your customer service did not response me in positive way. Please do the needful as soon as possible.pic are attached
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Feb 2, 2016
Complaint marked as Resolved 
Thanks a lot Indian consumer complaint forum for resolve this issue without your help this is not possible. Samsung India thanks to you also for resolving this issue.
Samsung India customer support has been notified about the posted complaint.
Jan 27, 2016
Updated by Rahul Sharmaaa
Still the complaint is unresolved. Request you to please take this on priority basis. Ref. Number [protected].
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