[Resolved]  Samsung India — Microwave is not working, raised complained 1 month back.

Address:

560043

Hi team,

Customer id : [protected]
I had purchased a microwave 7 month back. My usage is very less. Like using 1 or 2 times in a month. But in this 7 month i have raised complained 4 times because sometime power button is not working or auto power off button is happening. Service engg came replaced some part also. This time raised complained also 1 month back but no resolution. I told them if you are changing some part then please replace and give me new item.. But the root cause they are telling because of cockroach. So team not accepting the blame that product is not good. Which upset to me. Please solve the issue. Otherwise i will go to the shop where i have purchased and return them and raised a consumer case. Whenever i am calling to customer care always they are raising new complain. No idea what is going on. I want a reply very soon.

Thanks
Jyoti
[protected]