[Resolved]  Samsung India — misbehavior in samsung service center

Hi,

I purchased a samsung mobile from amazon online 2 months back, now, i am facing some issues with mobile. To resolve this issue, i went to samsung service center (Singhwani telcom) located in somdutt plaza, kanpur up but nobody was willing to attend me and behaving very rudely. Even after that somehow i calmed myself and politely requested them to repair my mobile (As it was in warranty) but one guy from service center named suresh singhwani (Service manager) directly denied to attend the mobile and was saying that i am not here to repair your mobile and went for lunch without giving any response. I checked with multiple guy in the service center but got same response. I am really frustrated and realizing that i took wrong decision to join the samsung. This is my first time i purchased the samsung mobile and facing these issues.

I am requesting you to take the strict action on that service center.

Thanks
Sharad vedi
M : +91-[protected]