[Resolved] Samsung India — mobile | |
Hi Samsung, I am also had same problem facing with note 4 SM N910c model, Its just 3 year old international model. Last year I changed with a new battery for this and exactly after one year the mother board of the phone gone. I put my mobile on charge, half an hour later when I checked it was switched off. when I tried to turn it on, it wont. Taken to samsung authorized service center they are asking 19k for replacing the motherboard, battery and DNA and when asked they are unable to describe the actual problem and they kept my phone whole day with them .Very bad experience with samsung and I was using samsung phone from 2002 on wards. I am suggesting not to go samsung ever. it was really very bad experience for me, and that too with high end model. Was this information helpful? | |
Aug 10, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jul 10, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |
 2 Comments | |
Comments
The refrigerator is not cooling properly and the washing machine has issues with its drainage system. The water gets drained only if you keep the button pressed. The washing machine and the refrigerator both are not working and we are deeply disappointed with the company's service.
Samsung India Customer Care's response, Jul 13, 2018
Verified Support
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
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+91 89 3993 9899 [Customer Care]
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Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd