Samsung India — Mobile given for repair on 07.09.16 but as per samsung service centre parts not available till date | |||||
Sir, I have purchased a Samsung Galaxy J2 on 07.02.16 and it become dead on 02.09.16. I have given it for servicing in Durgapur Samsung Service centre Address: "A-6, Nandalal Bithi Central PA, Durgapur- 713216" on 07.09.16 & they told me they will resolve the issue. After every 3 days of my visit to service centre they are replying still parts not available pls. come after 7 days. But it now 17 days over & they are replying every time the part is not available. Even today they called call after 2 weeks for availability of parts. I request you to solve the issue at earliest as this issue is going for more then one month. Invoice and Samsung service centre service request acknowledgement attached herewith for your kind attention Was this information helpful? | |||||
|
Samsung India customer support has been notified about the posted complaint. | |||||
 Add a Comment | |||||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
18887
Pending
0
Resolved
11175
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
Post your Comment