[Resolved]  Samsung India — mobile handset samsung a20

Address:

SAI RAM NAGAR, UPPAL, Hyderabad, Andhra Pradesh, 500039

Hi, i have given my samsung a 20 mobile at the nearest service center very recently and i was told that i would be getting a call by the end of the day to intimate me about the issue of the mobile. But i did not receive any call from the service team and when i personally went to the service center the display for my mobile was already changed without my notice and i was asked to pay rs.4500/-. I denied paying that amount and they asked me to visit after few hours and promised to handover my mobile. Later when i went in the evening my mobile was not handed over to me and they asked me to visit again after one hour. Total unprofessional behavior from the staff and i had a very bad experience. Please look into this issue and solve my problem.