[Resolved] Samsung India — Mobile handset/Customer Service | |||
Gave mobile (bought in Dubai) as mentioned in subject @Service Centre, Rajaji Nagar, B'lore on 25th March. No calls from customer care about updates and status. Every time I only had to call to know status. (Not even once I was called to inform status) Finally, today went to receive handset without repair as motherboard costs too high. The lady at desk need to look into details of jobsheet and speak. Highly irresponsible head, and staff. After charging Rs.150, at least call twice or thrice to inform customer about status. Let this not happen to future customers. Presently, people have been addicteded to mobile and cannot stop being away even for few minutes Was this information helpful? | |||
May 5, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Apr 03, 2017 Samsung India Customer Care's response Dear Sir/Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||
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+91 89 3993 9899 [Customer Care]
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+91 98 3502 2547 [The Mobile Villa]
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