[Resolved] Samsung India — Mobile-Not Charging

Varadhan A.T Amoor

from Dharwad, Karnataka

Address:	50082
Website:	no

Sir, My Samsung Mobile Model No.GT-S5360 purchased 3 years
back and no billor paticularrs availabvle, My complaint is my i am
not able to Charging my Mobile with my Best ERD Charger. i have
tried my best to charge and my Mobile is not ncdharging.
Also i wish to point out therebius noi poroblemwith ot her parts/manus
excepoy Charging problem.
I have approched Samsung Customerr Care and explained to them
my problem. They told me to approch to HIGH TECK/Anna Nsagar
and it ius far awqay from my place and i am a Senior Citizen aged 81Years
so i havr approched one M/s.AMAR TELECOM/Perambur/Chennai-11
whiuch is near to me i have contacted and told my problem and they
have given " Customer IUnformation Slip" No:975 dt 07/04/2017.
MY humble request is inless the moibile inseide CIRCUT properly
checked my poroblem will not be solved
I sincerly hopr you will look into this and please do the needful.
Wiuth Regards
A.T.Varadshan
Date; 08/04/2017

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May 10, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Apr 08, 2017

Updated by Varadhan A.T Amoor II have made the above compaint in regard to not ablt to
charge mobile
A.T.Varadhan

Verified Support

Apr 08, 2017

Samsung India Customer Care's response Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

Apr 11, 2017

Updated by Varadhan A.T Amoor Sir
I will furnish my Mobile Number and E-mail address detaikls below:
a) Mobile No: [protected]
b) E-Mail varadha.[protected]@gmail.com
With Regards
A.T.Varadhan
Date:11/04/2017