[Resolved]  Samsung India — Mobile note 5 screen color bleed

Address:New Delhi, Delhi, 11063

Gdafternoon
I had been gifted samsung note 5 on my birthday in 13th march 2016 by my family.
Vide bill no 35606 bought from vaishno electronics pvt. Ltd karol bagh, new delhi
Just five days back the screen showed a slight mauve clr bleed when i kept the phone on side table at night. The very next day.
Now the whole screen has got blurred with the mauve color. Neither their has been any sort of fall of the phone nor any water has gone hence it seems some manufacturing defect in the set. The features of this model are great and i really love this phone.
I request you to kindly replace my phone since its in guarantee period and i am using my old samsung at present. I am using your company phone since ages now and never had any kind of problem earlier.
Your quick response and early assistance would be highly appreciated.
Thanks
Email [protected]@hotmail.com
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Oct 15, 2016
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2016
Samsung India Customer Care's response
Dear Sir,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd (SW Asia RHQ)
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