[Resolved] Samsung India — Mobile phone model J5

Vikaassharma

from Bengaluru, Karnataka

Address:

Faridabad, Haryana, 121003

Dear Sir I have given a mobile phone model J5 to your service centre, ambay communication fbd for change of lcd on14th july 2016 wide there nill no [protected].After 3 days they inform us that the lcd part is not available n hence complete mobile set will be changed n they asked to deposite the complete box.We have done so, More then 20 days have passed we are in constant touche with your service centr and evry visit they are saying that it will take more time.
You are requsted to look in the matter and get my phone replaced as soon as possible.
Regards vikas sharma,
[protected],
[protected]@yahoo.co.in

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Aug 7, 2021

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

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Samsung India Customer Care

from Chennai, Tamil Nadu

Verified Support

Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards
Samsung India Electronics Pvt Ltd