[Resolved]  Samsung India — Mobile phone not repaired properly and unethical behaviour

Address:

Dehradun, Uttarakhand, 248001

Dear concern

I have s-6 edge and accidentally its screen got broken and i submitted my mobile to service center except the screen my phone was in proper condition and after 3 days i received call from the center that my back cover is faded and i refuse them by saying i did not my back cover to be replaced after more then one week they said that my phone is repaired and please come to collect after reaching the center and when i saw the phone its back cover was in terrible condition and i refuse to take my phone and then the representative over there said to me that this type of things happened and we are not liable for that you have to take the phone in this condition only. Then i have word with mr. Shailijandan singh who said that give us 2 days and we will give your phone back in same condition as was submitted by me on 25th may 2017.

Kinldy do the needful

Regards
Rohit bhatia
Mb. No [protected]
[protected]@gmail.com