Samsung India — mobile phone refund delay | |||
I ordered a samsung mobile worth 14k with exchange offer. However, since my exchange phone screen was broken, i contacted their customer service & askd them to cancel the order. They informed me that order is cancelled & it will take 7 to 21 days for refund on 04-oct-19. Later since i didnt receive any message or email for cancellation i again called but they said it will take 2-3 days since it was shipped on the same day of cancellation. However, after 15 days also i am not getting my refund status. Highly disappointed with the service of samsung. Was this information helpful? | |||
Samsung India customer support has been notified about the posted complaint. | |||
Add a Comment | |||
61%
Complaints
18888
Pending
0
Resolved
11175
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
Post your Comment