[Resolved] Samsung India — mobile purchase on 14th, november is defective wants to replace it | |||
Purchased c7 pro on 14th november 2017 and it was not working on 27th november the again have same problem yesterday 11 december, somehow managed to visit your customer care at preet vihar new delhi, they have just opened it and handed over to me... Please note it's a defective peaice you sold me which is broke down within a month. O m calling you your customer care but nobody is helping me. I want your immediate help to replace it. Regards Mohd inam [protected] [protected]@gmail.com Was this information helpful? | |||
Jan 26, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Dec 13, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||
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