[Resolved] Samsung India — Mobile. samsung galaxy on nxt | |||||
I bought this phn from flipcart and started using this phn since 18 Mar 17. I fully charged the battery on the phn after unboxing the same and didn't swith it on. When I swhiched it on after 8 hrs, battery drained to 76%. And also the finger sensor was not working properly. I kept on using and felt battery is draining too fast. I called flipcart on 27 and told them the problms nd requested them to replace the phone. But they denied. I went to Samsung care at Nashik on 29 Mar 17. They took the phn and gave me the phn back on 01 Apr 17 after updating software stating that ur phn is OK now. But the battery fast draining and finger sensor problm remain same. I again visited service centre at Nashik on 10 Apr for the same problms. They took the phn and gave it back today stating there is no battery back up issue. I fully charged the phn and after disconnecting charger battery drained to 95% within 4 minutes without even using Mobile Data. I m feeling like cheated. Pls help me. My contact no is [protected]. Was this information helpful? | |||||
May 18, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Apr 15, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||||
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