[Resolved] Samsung India — My samsung refrigerator not working properly since last six months | |||
I am a samsung customer having lot of samsung products in my house but till now there is no complaint except my refrigerator which i have purchased 4 yrs back which is creating lot of problem. I have logged a complaint to your customer care number & the technician has visited so many times to my place but he is unable to locate the exact problem. Since last six months we have changed 3 parts ie pcb board, defrost sensor & door switch but till today there is absolutely no cooling, water does not get accumulated in the tray down close to the compressor, defrosting problem, side walls of the refrigerator does not get heated & some noise is noticed from back side of the refrigerator. I hope you can understand my problem & suggest me some solution as soon as possible. Was this information helpful? | |||
Aug 14, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Jul 12, 2017 subham sadhukhan 01's response Samsung — Service is very bad
Verified Support Jul 14, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
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Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd