[Resolved]  Samsung India — Network issue sm g610fzdgins

Address:

335001

Dear sir,

Job sheet number — [protected] sri ganganagar sm-g610fzkdins

I have purchase my handset j7 prime[protected] after seven - eight day i face network and heating issue. After that i visit near asc samsung shine telecom sri ganganagar (Rajasthan)
Contact sandeep meet in front desk and after some time say no any issue in your handset. Not make job sheet i come back at my home. Same problem face after some time i visit again but not resolve my issue.. Today same problem face i again visit your asc front officer not make my job job sheet talk on phone say to each other (U-attand customer i am taking on phone u-attand i am taking on phone) after my request to submit my hand set and proper check. I am i don't want repair my product but any information your asc side i call evening time say pcb problem we change pcb in 4-5 days.

I am collect my handset[protected] at your authorized service center sri ganganagar.in my handset only network issue but your service center replace my pcb and display folder also. First i am asking what reason for replace my display mobile. I am attached replace part job sett and communication with your representative (Piya. [protected]@partner. Samsung.com) extend my handset warranty online three month i am agree for repair.

Same day same problem face network issue automatic show emergency network i visit again at your asc he say we are not submit your handset. You are complaint in head office for my service center so now you can go head office and repair your mobile. Without submit handset noddy tack action.. Your asc talking employ mr. Sandeep always hyper and not talk politely with every customer.

Now i don't want repair and replace i want refund only.. If not possible tell me i take legal action.

Job sheet photo/ network issue screen shot with timing display and extend warranty attached