Samsung India — No action on my complaints

Address:Allahabad, Uttar Pradesh, 211001
Website:www.consumercomplaints.in

This has been a heart break knowing that even after my regular complaints to consumer forum Allahabad against Samsung service center to whom i submitted my phone for charging related issue on 11th April and they made my phone faulty and are refusing to repair it. Complaint of this matter to service center Manager added misery to me as he misbehaved. I took my complaint to Samsung customer care and they gave me assurance that it will be resolved in 24-48 hours and its has been more than 2 weeks and no action has been taken. The only option i was left with was CONSUMER FORUM, but their ignorant attitude has only rubbed salt on my wounds.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Samsung India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information