[Resolved]  Samsung India — No bill given by m/s era radios, civil lines bareilly

I have purchased a samsung refrigerator model no. Rt39k5458sl/tl, serial no. Odce4dbh800143e on[protected], but m/s era radios has not given bill till today by which i am facing many problems. Besides this my refrigerator is not working since last 5 days and i have lodge a complaint before you and the complaint is still pending due to bill.
I am a senior citizen having age of 79 years and facing such problems due to m/s era radios, civil lines, bareilly. I have visited his shop more than 10 times but no response given by him.
I am retired govt officer and i hope that you will look in this matter and will take serious action against m/s era radios, civil lines bareilly and will repair my above mentioned refrigerator as soon as possible.
; rameshwar dayal, 63, green park bareilly. Ph;[protected]
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Aug 13, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jul 12, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
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