Samsung India — Non-repair of samsung washing machine

Address:

Bargarh, Odisha, 768028

I have registered a complaint regarding non-repair of my Front load washing machine vide cancellation of service order no. [protected] dt. 2.2.2016.The service engineer told me over phone that they are coming in 3 days to repair the same. but till date they have not turned up. It has already been nearly one month that we are deprived of getting the job done and suffering a lot due to non functioning of the machine.It is very unfortunate that a reputed company is cheating with its valued costumer like this. Please do needful or I shall knock the door of legal house.
Prafulla Kumar Panda.
at -W. No. 1
Behind RPUV bargarh
Town - Bargarh
Odisha
768028, Ph No. [protected]/[protected]