[Resolved]  Samsung India — note 5 display 2 time got off after spending 72200

Address:Mumbai City, Maharashtra, 400071
Website:custmuer servies

Hi team,

I am a i phone user earlier so last year i switch to sanmsaung note 5,
While useing this phone i was very satisfied with feature and camera and all the things which have in my note 5, but there is some meager issue going on with customer services i believe..
1st incidence my note 5 display got broken with light pressure and it costed me 10600. I repaired from saumsung serves center which is located in sion bt verry bad customer handing and respond given by then.. So till now it costed me for rs 51000+10600=61600.

2nd incidence after using 4 months only it again got damage not i signal broken aria seems on tha display. I went to same gallery told them every think they are saying its not covering under warranty they have given only 3 month warranty.. What is the use of my phone now.. They said u have to spend 10600 again for display which is ridicules.. Because if i will replace diplay again it will cost me =51000+10600+10600=72200.

So what is the use of westing so much of money in return you people not proving any warranty garrany or replacement.in this campier to i pone has give me new phone only bcs charging socket was networking for that.. And in samsung m not geeting proper compensation.. No replacement not proper customer handling nothing.. At the end ma phone is lokend in cabbet with no use..

I have ma youtube channel i have recorded the respons and replay from them.
So will make a video on my experience with note 5.. And customer survives provided by them and will spred as much as possible..

N i will make sure at least it will not happend again with any one.

I have more then 3000friends on fb.
On youtube have more 300k people.

Thank you samsung for all this.


Jayesh rawani | | deed preparer, reo – settlement services
Jayesh. [protected]@gmail.com
P: [protected] | ext: [protected]
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Sep 2, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jul 29, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
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