[Resolved] Samsung India — order number [protected]

charan2019

from Bengaluru, Karnataka

Address:

560038

Hi team,

I am considering this to be legal complaint, else i would be looking for legal case, as i had ordered the mobile via corporate offer and also with upgrade offer for my old phone. Now since samsung is cheating and not accepting the old phone.

I need to check with legal case as my old phone is in very good condition and samsung just wants to cheat and does not accept old phone giving excuses and since they do not want to get the customer discount. They are cheating customer.

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Nov 29, 2019

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Nov 20, 2019

Updated by charan2019 SAMSUNG IS CHEATING COMPANY, THEY REJECTED THE PHONE STATING DAMAGE WITH THE BELOW IMAGE AS I ORDERED CORPORATE OFFER AND SINCE IT WAS HUGE DISCOUNT, THEY CANCELLED WITH ### ANSWER.

Verified Support

Dec 05, 2019

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.

Thanking and assuring you our best services always.

Best Regards
Samsung India Electronics Pvt Ltd

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