[Resolved] Samsung India — Pathetic service from samsung centre cmh road bangalore

saloni.bhuyan

from Bengaluru, Karnataka

Address:	560075
Website:	Samsung Service Centre CMH road Bangalore

I submitted my phone to samsung authorised service centre (Cmh road, indiranagar, near paradise hotel bangalore) as its power button was compressed down for which i couldn't restart my phone.

They made me to replace the lcd saying that power button is broken. When i collected my phone i was just handed over the old part also.

When i checked the power button on the old part it was working all good. I don't know own for reason i just paid 14121/- rs.

I need my phone to be again replaced with the old lcd and full money refund should be done.

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Aug 19, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2017

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd

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