Samsung India — Poor service and wrong and irresponsible technician

Address:411028

I am sorry to say that Samsung India may have good distribution network but they dont have any back service control. I had complained about non functioning of Refrigerator on their call centre number in Pune. Maharashtra. I had got the number of person called Mr. Sham having number [protected] and changed the Compressor Surprisingly this fellow had changed and replaced it to LG instead of Samsung saying that it was not available and given me receipt of Shivhari Electronics Hadapsar Pune. As usual this doesnt worked and since from March 2106 i am trying to call their call centre and this Mr. Sham but he never turns out. Dont understand how to get this complain till Samsung. Hope this works.
Was this information helpful?
No (0)
Yes (0)
Samsung India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sir,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18889
    Pending
    0
    Resolved
    11177
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information