[Resolved]  Samsung India — Poor Service Experience

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201305

This is with reference to a complaint no. [protected] dated 28.03.17 and [protected] dated 29.03.17 regarding Refrigerator service.

I want to explain that I'm chasing to Samsung service provider to repair my refrigerator model no. RT45 since 28.03.2017 but due to poor response and poor technical capability of your service executives unable to get corrected the same.
As Samsung is a brand which is picked up by any customer with blind eyes but after such pathetic experience from your service provider, I feel no one should buy Samsung Product.

After a long persuasion from your service executives, every day new executive comes, do something, make charges and just after some time refrigerator go down as per earlier condition.

After seeing such pathetic condition I must feel to go consumer court so that others will not face such pathetic situation.

I want to bring above issue in your knowledge and request you to look into the matter to repair above said refrigerator today itself.

R K Dhatwalia
#[protected]