[Resolved] Samsung India — Product installation | |||
Hyd Customer care is not responding to my calls for AC installation. After buying the AC I got a call from [protected] and asked me to call back for installation once delivered to home.When I called them they didnot respond and disconnecting my calls. They are avoiding my calls from past 3 days. I have also raised high priority ticket with[protected], still they were disconnecting and avoiding our calls. I have been using Samsung products from last 10 years and I have not faced this kind of embarrassment. Looking at this situation I don't see any value in buying Samsung products in future. 52, 000 worth AC is just lying in my hall without any use. If this kind of service is provided by the company than no one will buy or recommend samsung products near future. Was this information helpful? | |||
May 6, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Apr 05, 2017 Samsung India Customer Care's response Dear Sir/Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||
 1 Comment | |||
Comments
Same issue with me.. they keep on saying sir no technician is available will get it done next day.. i'm also using samsung products never faced this kind of situation.. will think of opting other brand not samsung anymore in future..
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