[Resolved]  Samsung India — Purchase AC but not providing installation

Address:Hyderabad, Andhra Pradesh, 500039

I purchased samsung ac on 30th march 2017, while purchasing the same they gave assurance for the ac installation on the 2 days later based on our request i. E on 1st april 2017.ac has not been installed up to now since i made lot of request, every time they gave me fake promises to wait for the next and next days.. Every day i make a call to them and request them to install the ac but they say the same thing that you will get a call.. It will be done asap.. But neither i get call nor ac has been installed.. When i got tired to call them i visited to the store from where i purchased the ac (Bajaj electronics, uppal hyderabad), they are also giving us the false and fake promises then finally i had to post the same problem here.. Hoping some response!
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May 11, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Apr 08, 2017
Updated by saket1171
My registered Mobile Number is [protected] for the same ac..
Verified Support
Apr 10, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

Facing the same problem. Pathetic service from Samsung India.

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