[Resolved] Samsung India — Refrigerator

Rashime

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.samsung.com

Dear Sir/Mam,

This is to bring into notice that I register complaint for my Samsung Refrigerator for the cooling issue I am facing, to the Samsung customer care services and requested them to assign an engineer to sort the issue. But I got highly disappointing by the response I got till date from the company side. I registered the complaint on 3rd of April, 17' and its 6th April, 17' today and till date I didn't get any service despite of calling them several times. Each time I call them, I get the same response from the CCE regarding the visit of the engineer and several commitments made from their side.
Request you to kindly take the necessary action against this and provide me the solution to fulfill the losses I suffered in between.

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May 11, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Apr 06, 2017

Samsung India Customer Care's response Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

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