[Resolved] Samsung India — Refrigerator

Chinababu Gampala

from Hubli, Karnataka

Address:	East Godavari, Andhra Pradesh, 533401
Website:	consumer complaints

My complaint is about refrigerator

We complained about our refrigerator to samsung service center versatile electronics, d. No 15-11-14, satya prasanna nagar, near rotary blood bank, kalpana junction, kakinada 1 month ago then they given a call number [protected]. But after that there is no response from them and again when we contact them another call number [protected]. After that a person is sent and after checking that product he said the compressor was failed to work and they said when they got the compressor they will fix it on the spot. Again when we contact them they said said they got the compressor and fix it as soon as possible. They are saying this from about 2 weeks ago. But till the date there is no response from them and we are facing lot of inconvenience.

Was this information helpful?

No (0)

Yes (0)

Jun 12, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

May 10, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd