[Resolved] Samsung India — Refrigerator

prez.kamfa

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560004

I have a Samsung 496 litres refrigerator. I have complained about the same not working on the 20th June 2017. Service person came and said parts to be changed. Promised to come next day. Thereafter he keeps mentioning today tommorow, broken parts received, etc.

No resolution in sight. Am repenting the purchase of a Samsung product.

Need to make all aware that the sales is good and after sales support really sucks. Not at all recommended to buy any samsung product. Do so at your own risk. Huge Risk.

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Jul 30, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jun 24, 2017

Samsung India Customer Care's response Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd