[Resolved] Samsung India — refrigerator

[email protected]

from Noida, Uttar Pradesh

Address:

Palwal, Haryana, 121102

I am very disappointed with your service. My name is ankit batra from palwal haryana pin code-121102. I had filed a complaint regarding my refrigerator on 28/7/2018. Your service executive also visited at my home and he simply checked the refrigerator nd said that it is ok. But it is not properly functioning and then i again filed a complaint regarding the same subject matter on 31/8/2018. And your service executive could not satisfy us. And still the refrigerator is not working properly. We have also filled the gas as per order of your service executive before 3 months and now your service executive told us that may be there is some gas problem again in your fridge. How can gas problem repeat in just 3 months.
I want you please solve the problem as soon as possible and if there is any problem in compressor the please change it because my fridge is under warantee.

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Sep 4, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Aug 04, 2018

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd