[Resolved]  Samsung India — Refrigerator demo

Address:

Hyderabad, Andhra Pradesh, 500085

We bought refregirator on 29/10/2016 from Bajaj Electronics. When, I called customer care executive and spike to si called Shanmugha Priya cutomercare executive. And they promised to allot a technician to our place. His name is Erumula. when I called him first he said once he comes to our place he will call me. And I was waiting for him till evening 4 pm. when I called him again he said he already went back and sent another person. when I called back customer care they changed their stance sayin it will take almost 24 hrs to attend. Is this the way samsung gives the service