[Resolved]  Samsung India — Refrigerator not Cooling or working properly

Address:

700156

Worst service from kolkata samsung service centre. Never call kolkata service centre [protected]... Not sure wether this is fake number or a way to cheat customer... I searched on google and got this toll free number... and after receiving the call... operator says technician will get back to you within 24 hrs... and he didnt provide any case number ... technician called me and he told me that he asked my address details and provided him the same... He came 2 my house checked the refrigerator and told that PCB and relay is damaged and will be replaced with the new one which will cost around 3900 and I agreed for the maintenance... Since i was not in home i could not able to validate wether he was lying or telling truth... after repairing my wife paid for the bill and technician told me that refrigerator will start cooling after 1 hrs... Verify it and if its not cooling then give him a call. Since then i am trying to call him as refrigerator is not working and he is not taking my call...

Request Samsung to resolve my issue. If this is not related to Samsung service centre then please take action this fraud company and take action appropiately.