Samsung India — Refrigerator not working

Address:

Hyderabad, Andhra Pradesh, 500001

I have purchased RT36JSRFESL Top Mount Freezer with Digital Inverter 345L Real Stainless Refrigerator in November-2015. suddenly it stop working from 30-0 1-16 morning, then put up a complaint to customer support number[protected] and got the complaint number [protected] but no one visited then again i called on monday they have raise new request [protected] got many sms but failed to support till now struggling to get the proper response from samsung. daily 8-10 times calling customer care every time they are saying this is the first time im calling and every time committing engineer will come today/tomorrow and providing fake engineer numbers.

can any one help on this or can send service delivery head/COO/CEO contact details.

Regards,
Fazil